FDE-2841 In review
"Can we hide the priority column for Acme's workspace?"
Closing the forward deployed loop
Agents that close the FDE loop — permanently.
FaradayStack handles the steady drip of enterprise customizations with automatic agents so your engineers never write custom code ever again.
01 — The problem
The FDE ticket loop is eating your best engineers.
FDE-2843 In review
"Add a 'closed-lost' filter on the pipeline page for Northwind."
FDE-2847 In review
"Reorder the onboarding steps for Globex tenants."
FDE-2849 In review
"Change the dashboard greeting to use account exec name, not first name."
37%
of FDE time is spent on cosmetic and config-style asks.
11d
median wait time for a "small" customization request.
$340k
average annual cost per FDE seat doing this work today.
02 — How it works
Two agent layers. One closed loop.
FaradayStack drops into your React app and routes every customer customization request to the layer that can actually handle it.
Step 01
Instrument once
Wrap modifiable elements with a single React primitive. The SDK registers them with the FaradayStack backend and watches for overrides.
Step 02
Customers ask the agent
Enterprise users describe what they want — by chat or voice — directly inside your app. The agent classifies the request as simple or complex.
Step 03
Agents close the loop
Simple changes ship instantly. Complex changes arrive as a reviewable PR from an autonomous coding agent. Engineers approve — they don't author.
03 — Two outcomes
One platform, two layers — sized to the request.
Most customization tickets aren't engineering problems. They're routing problems. FaradayStack routes each one to the right agent.
Self-serve agent for simple requests
Embedded chat or config panel. Reorder columns, hide fields, rename labels, adjust filters, tweak copy — applied in real time, scoped to that customer's workspace. No ticket, no engineer, no waiting.
- Per-tenant overrides, never global
- Sandboxed CSS + content changes
- Audit log of every applied modification
Autonomous coding agents for complex requests
New workflows, schema changes, integrations. The agent reads your codebase, writes the frontend and backend changes, opens a PR with tests and a rationale. Your engineers review and approve — that's it.
- Full repo context, not snippets
- PRs with tests and a written plan
- Engineer approval gate before merge
04 — The pipeline
From scattered customer signal to merged code.
Customer requests live in Gmail threads, Slack channels, and Granola call notes. FaradayStack pulls them into one place and turns the complex ones into GitHub pull requests your engineers can review.
Gmail
Slack
Granola
FaradayStack
Reorder pipeline columns for Acme workspace #1247
Hide pricing field from read-only roles #1248
Add CSV export filter for Globex tenants #1249
Stop writing the same PR twice.
We're onboarding a small group of B2B SaaS teams running heavy FDE rotations. Drop your email and we'll be in touch this week.